User blog:Gen-Electric/Looks like Nexon is finally doing something!

This is GREYnRED, Producer on Combat Arms. With the October update, we have tried hard to make Combat Arms a better experience for all players and as such we felt that it would be a good time to encourage players who wrote off the title to return.

To that end, we created a new limited time ‘Welcome Back’ pack to provide users who have been away from the game with items to jump start their Combat Arms experience. However, the benefits provided by the ‘Welcome Back’ pack along with some confusing messaging with its release has proven discouraging for our loyal Combat Arms players. We deeply apologize for the confusion and feelings of resentment.

Our goal was not to isolate our long term players but to simply encourage players who have been away from the game to see our efforts at making Combat Arms the best game it can be. We wish to reward our community members who have stuck with us through thick and thin. As such, we will be providing rewards that are just as good as those provided by the ‘Welcome Back’ pack to our loyal community members. We are working out the details on how we will distribute the rewards as well as the exact details of the items included but rest assured a comprehensive package will be awarded to players who have shown dedication to Combat Arms.

Once again, you have our deepest apologies. The goal of the Combat Arms team is to provide a fun experience for all our players and we did not anticipate that the Welcome Back package would be a point on contention. We will provide more updates in the near future with more specific details on the distribution of the loyalty rewards and thank you for your patience while we work out the details.

-GREYnRED