User blog comment:Logs1248/CA WIKI MATCH!!!/@comment-3019062-20120717002753/@comment-4850381-20120717050248

Give nexon ALOT of time to answer your ticket, nexon has bad customer service. And yes the time difference between austrailia and us is too great.

NYC time + 12-15 hours = austrailian time

LA time + 15-18 hours =austrailian time

the austrailian time is ahead of the us time by too much so when the us wakes up, the austrailians go to sleep.