Second Chance Program

On the 17th of December, 2013, it was announced on the Combat Arms Forums by Col_Panic that Nexon would be starting a new program designed to give encourage reform for one-time, or light offenders. This program would come to be known as the Second Chance Program. As a part of the program, certain banned or suspended players would have their accounts returned to them in a chance to make up for the mistakes they had previously made.

Policy
To be eligible for this program a player had to meet the following requirements:
 * 1) Banned once only.
 * 2) Not banned for scamming, defrauding or taking advantage of other players.
 * 3) Contacted the Customer Service team requesting an unban.

This is a one-time leniency program designed to promote reform. Any repeat offenders will be banned again and this time it will be for good. Player rank attained prior to a ban will also not be restored in most cases.

Effects and Reception
Almost immediately after, and somewhat before, the policy was announced, multiple players with banned and suspended accounts had reported that they had their bans revoked, and were once more able to use their accounts. Some of these accounts had been banned for years, while some were only just recently banned.

Community reactions to the new policy were almost immediately negative, with many players leaving criticism on the forums, and arguing against the effectiveness and principal of the program. A small numbers of players were initially supportive of the new policy.

Trivia

 * A similar program such as this had been implemented previously in another Nexon title, MapleStory.
 * This new policy seemingly put an end to the previous Zero Tolerance Policy, or at least lessened it's importance.