User blog comment:Eleanor S. Lamb/CA Webpage+Game Loading Not working/@comment-5093628-20140501043130

First check CA website for error code fixes.

Personally I think some files are missing from your CA folder ; most likely from defragging comp or what not. Best you can do, is to uninstall, use the CA installer, install again and then update from there. Otherwise, youd have to redownload the most up to date instsaller if your installer is too old to patch.