User blog comment:Muddapaka/Nexon Cares Now?(maybe?)/@comment-11356046-20130927171530

CA lost a lot of users in the last year alone due to the influx of hundreds of greater F2P games. Nexon now relizes they are not the only big F2P game company anymore and now they are trying to step up their game to even stay afloat in this sea of (a lot) better companies

They realize that not controlling the hacker situation and such is detrimental to their profits. Having arguably the worst customer service of all F2P companies doesn't help either

They still don't care about balance at all. A lot of other F2P games can profit and still have a balanced game. Nexon relies on the addiction of players to the pay real money for items that are inherently better than their non-pay counterparts. LoL, DOTA2, TF2, Warframe, Planetside2, and Blacklight Retribution all provide a fair environment to both pay and non pay players. And they are EVEN MORE successful than Nexon games and their pay to win shenanigans