User blog comment:LovingKate/Nexon Server Stability/@comment-24959233-20140114025715/@comment-10824773-20140114101253

If Nexon tells us the problem, they'd be kicking themselves in the face because the players would probably take it the wrong way and call Nexon Co. an idiot for not being able to "fix such an easy problem omg wth nexon fix ur servers" (inb4)

It's much better for Nexon to just keep quiet about what problems they have with the servers. You should be happy that Nexon tells you anything at all. They run the show here.